HeatScribe Privacy Policy

Last updated: 2026-05-19

1. Overview

HeatScribe is desktop software for thermal image analysis, inspection workflow, and report generation. HeatScribe's core project, image-analysis, finding, template, and report-generation workflows are designed to run locally on your Mac.

Some optional features, purchase flows, licensing flows, and support interactions may involve third-party services or information that leaves your device. This policy explains the main categories of information involved.

2. Who Is Responsible For This Policy

For launch, HeatScribe is operated by Andrew Geddes, carrying on business as HeatScribe.

Privacy, support, and security questions may be sent to:

  • hello@heatscribe.com

The HeatScribe website is:

  • https://heatscribe.com

3. Information Processed Locally On Your Device

Depending on how you use the Software, information processed locally on your Mac may include:

  • thermal and visual image files

  • EXIF and other image metadata

  • GPS coordinates and location data embedded in images

  • timestamps

  • inspection notes

  • findings, priorities, templates, and report content

  • client names, company names, addresses, and project details

  • inspector names, company details, logos, branding assets, and contact information

  • generated reports and exported files

HeatScribe does not claim ownership of your inspection images, project files, reports, or client information.

4. Information That May Be Sent Off Your Device

Certain optional features, commercial flows, or support interactions may involve sending limited information off your device. Depending on the feature used, this may include:

  • website usage information from visits to heatscribe.com

  • waitlist, trial-request, or download-request information submitted through the website

  • location and time information used to fetch weather data

  • GPS/location information used to render report maps

  • licensing or activation information

  • trial download or purchase information

  • billing and order information handled through the merchant of record

  • support communications

  • diagnostic logs, if you choose to export and send them for support

HeatScribe does not sell personal information.

5. Website Analytics, Waitlist, And Advertising

The HeatScribe website may use Framer and Framer's built-in analytics to understand site traffic and basic website usage. Framer states that its built-in analytics are privacy-focused and do not rely on cookies.

The HeatScribe website may also use Google advertising or measurement tools, including Google Ads, to advertise HeatScribe and understand whether ads are effective. Depending on the tool and configuration, Google advertising services may use cookies, similar technologies, or browser/device identifiers.

You can learn more about these providers here:

  • Framer Analytics: https://www.framer.com/help/articles/how-framer-s-built-in-analytics-work/

  • Framer Privacy Statement: https://www.framer.com/legal/privacy-statement/

  • Google Privacy Policy: https://policies.google.com/privacy

  • Google Advertising: https://policies.google.com/technologies/ads

At launch, the HeatScribe trial-download flow may begin with a website form or waitlist. The information submitted through that form may be used to manage trial access, send trial/download information, communicate about the trial request, and support related product access.

HeatScribe does not currently plan to use trial-request or waitlist email addresses for a marketing newsletter. If that changes, promotional or marketing email should use a separate opt-in where required.

6. Weather And Map Features

HeatScribe may provide optional weather and map features.

At launch, HeatScribe uses Visual Crossing for weather lookups. When weather is fetched, the app may send location and timestamp information from an image so the service can return weather conditions such as ambient temperature, humidity, and wind speed.

At launch, HeatScribe uses Google Maps Static API for report map rendering. When a report map is generated, GPS coordinates and map-rendering parameters may be sent to Google so the map image can be prepared.

Google Maps Platform requires that users be informed when Google Maps APIs are used and that Google's Privacy Policy be made available. Google's Privacy Policy is available at:

  • https://policies.google.com/privacy

If you do not use weather fetching or map generation, those feature-specific requests are not made.

7. Trial, Purchase, Licensing, And Activation

At launch, HeatScribe trial access may require an email address through the HeatScribe website, a waitlist form, or another designated trial-request flow.

Trial-request and waitlist email addresses are used to deliver or manage trial access, communicate about the trial request, and support related product access. They are not currently intended for a marketing newsletter.

Paid checkout, tax handling, receipts, license delivery, and related purchase records may be handled through Lemon Squeezy as merchant of record, subject to Lemon Squeezy's own terms and privacy practices.

At launch, paid license activation is handled through Lemon Squeezy. License activation may involve license keys, entitlement information, device-related activation information, and related technical information needed to validate or manage a license.

You can learn more about Lemon Squeezy here:

  • Lemon Squeezy Privacy Policy: https://www.lemonsqueezy.com/privacy

  • Lemon Squeezy Merchant of Record: https://www.lemonsqueezy.com/reporting/merchant-of-record

8. DJI SDK Components

HeatScribe includes DJI Thermal SDK components for certain thermal-processing workflows.

In HeatScribe's current architecture, DJI thermal processing is intended to run locally on your Mac inside a virtualized runtime. In HeatScribe's implementation, thermal image content, extracted thermal data, reports, and ordinary project data are intended to remain local unless you choose to export, share, or send them elsewhere.

The current runtime configuration includes virtual-machine networking. HeatScribe cannot guarantee that DJI-related analytics, telemetry, header, event, log, warranty-log, or related technical collection is technically impossible in all cases. DJI's SDK terms and privacy materials may describe information DJI can collect or process in connection with its SDKs. HeatScribe does not control DJI's own terms, privacy practices, or SDK requirements.

You can learn more about DJI's SDK and privacy materials here:

  • DJI SDK EULA: https://developer.dji.com/policies/eula/

  • DJI Developer Policy: https://developer.dji.com/policies/developer/

  • DJI Privacy Policy: https://www.dji.com/policy

9. Diagnostic Logs And Support

If you contact support, you may choose to provide information such as:

  • diagnostic logs exported from HeatScribe

  • screenshots

  • example images

  • project files

  • exported reports

  • a description of what you are having trouble with

HeatScribe includes a user-initiated Export Diagnostic Logs feature. The exported diagnostic bundle is saved to a location you choose. It is not automatically sent to HeatScribe.

The diagnostic bundle may include:

  • a diagnostic summary with app version, Python version, macOS version, machine type, license tier, and thermal engine status

  • HeatScribe app log files

  • runtime log files

  • selected runtime status files used for troubleshooting

The diagnostic bundle is intended to contain diagnostic logs only. It does not include inspection images or project files. You should still review any support material before sending it and avoid sending sensitive client data unless it is necessary for the support request.

Support requests and diagnostic materials may be sent to:

  • hello@heatscribe.com

10. How Information Is Used

Information handled through HeatScribe may be used to:

  • operate the app's image-analysis and reporting features

  • generate reports and exported materials

  • operate and improve the HeatScribe website

  • manage waitlist, trial-request, or download-request forms

  • provide weather or map features when requested

  • validate, activate, or manage licenses

  • deliver and manage trial-download access

  • process purchases, receipts, taxes, refunds, and related transaction records

  • provide support and troubleshoot issues

  • maintain product reliability, security, and operations

  • comply with legal, tax, accounting, fraud-prevention, or business-record obligations

11. Data Sharing

HeatScribe does not claim broad rights over user inspection data.

User project and inspection data is intended to stay local except where:

  • you choose to export, share, upload, or send it elsewhere

  • you use a feature that requires third-party processing, such as weather lookup or map rendering

  • you send support materials to HeatScribe

  • disclosure is required for legal, security, fraud-prevention, or business-record purposes

Third-party services used at launch may include:

  • Framer for website hosting and built-in analytics

  • Google Ads or related Google advertising/measurement tools for advertising and ad-performance measurement

  • Visual Crossing for weather lookups

  • Google Maps Static API for report maps

  • Lemon Squeezy for checkout, payment, tax, licensing, and related purchase workflows

  • DJI SDK components for thermal-processing workflows

12. Data Retention

Local project and working data remain on your device until deleted by you or removed through normal app behavior.

Waitlist, trial-request, download-request, and support-contact information may be retained for product access, support, and business-record purposes for a reasonable period.

Support materials, if sent to HeatScribe, may be retained for troubleshooting, business records, and related support purposes for a reasonable period.

Payment, licensing, tax, refund, and order records may be retained as needed for legal, accounting, fraud-prevention, licensing, and business operations.

13. Security

HeatScribe processes core inspection and report data on your device under the security controls of your Mac and macOS.

For limited information transmitted to HeatScribe or to HeatScribe's service providers, such as support communications, license records, and order records, HeatScribe should use reasonable measures appropriate to the nature of the information.

No software, local device, network transmission, or third-party service can be guaranteed to be perfectly secure.

14. Your Choices And Rights

Depending on applicable law and the feature involved, you may have choices or rights relating to:

  • whether to use optional weather features

  • whether to use optional map features

  • whether to export and send diagnostic logs or support materials

  • whether to submit a waitlist, trial-request, or download-request form

  • whether to opt in to any future marketing email if offered

  • whether to request access to or correction of personal information held by HeatScribe

  • whether to request deletion of personal information held by HeatScribe where applicable law permits or requires it

  • whether to file a privacy complaint

Requests may be sent to:

  • hello@heatscribe.com

15. International And Regional Issues

HeatScribe is currently planned for launch in Canada and the United States.

Some third-party services used by HeatScribe may process information in the United States or other countries where they or their service providers operate. Privacy laws in those countries may differ from the laws where you live.

If HeatScribe expands to additional countries or regions, this policy may be updated to reflect additional regional requirements.

16. Privacy Incidents

If a breach of security safeguards involving personal information occurs and applicable law requires notice, HeatScribe should provide required notifications and take steps required by applicable law.

17. Changes To This Policy

HeatScribe may update this Privacy Policy from time to time. The current version should be posted at:

  • https://heatscribe.com/privacy